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Refund policy

Return & Refund Policy

We hope you love your Saade purchase. However, if you are not fully satisfied, you may return your item under the following conditions:

Returns

  • You have 14 days from receipt of your order to request a return.

  • Items must be:

    • Unworn, unwashed, and in their original packaging.

    • Swimwear must be tried on over underwear and returned with hygiene stickers intact.

  • We do not accept exchanges at this time. If you wish to order a different size or style, please place a new order.

Return Fees

We offer free returns worldwide within 14 days of delivery.

To simplify the process, we will provide you with a UPS return label by email. The return fee will automatically be deducted from your refund.

We recommend using the provided label, as it ensures smooth customs handling and tracking.

Refunds

  • Once your return has been received and inspected, we will issue a refund to your original payment method within 14 days.

  • Original shipping fees (if any) are non-refundable.

  • The cost of the UPS return label will be deducted from your refund.

How to request a return

To start a return, please contact us at victoria@saade-wellness.com with your order number. We will send you the UPS return label and further instructions.