Refund policy
Return & Refund Policy
We hope you love your Saade purchase. However, if you are not fully satisfied, you may return your item under the following conditions:
Returns
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You have 14 days from receipt of your order to request a return.
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Items must be:
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Unworn, unwashed, and in their original packaging.
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Swimwear must be tried on over underwear and returned with hygiene stickers intact.
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We do not accept exchanges at this time. If you wish to order a different size or style, please place a new order.
Return Fees
We offer free returns worldwide within 14 days of delivery.
To simplify the process, we will provide you with a UPS return label by email. The return fee will automatically be deducted from your refund.
We recommend using the provided label, as it ensures smooth customs handling and tracking.
Refunds
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Once your return has been received and inspected, we will issue a refund to your original payment method within 14 days.
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Original shipping fees (if any) are non-refundable.
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The cost of the UPS return label will be deducted from your refund.
How to request a return
To start a return, please contact us at victoria@saade-wellness.com with your order number. We will send you the UPS return label and further instructions.